FREQUENTLY ASKED QUESTIONS

Last Updated on June 15, 2020

SHIPPING

Sendle can’t deliver to Australia Post-owned properties (this includes post offices, PO boxes, locked bags, parcel lockers or parcel collect locations) because Australia Post restricts delivery to these locations.

Currently we are partnered with Sendle. Founded in 2014 by James Chin Moody, Sean Geoghegan and Craig Davis, Sendle helps small business thrive by making door-to-door parcel delivery simple, reliable and affordable.

Please contact us here with your order number and we’ll get back to you as soon as possible.

Simply contact our team here and provide our team with a description of the fault and your team will give further instruction on how to return your product.

Usually it will take 1-2 working days for the item to be packed and shipped. Depends on the courier, it might take around 3-14 working days for the item to reach you.

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