FREQUENTLY ASKED QUESTIONS

Last Updated on August 14, 2020

SHIPPING

We’ll ship your goods to you where-ever you live in Australia at the best rates possible. We have a freight calculator on our website so you can work out the price before you go ahead with your order.

Sendle can’t deliver to Australia Post-owned properties (this includes post offices, PO boxes, locked bags, parcel lockers or parcel collect locations) because Australia Post restricts delivery to these locations.

Currently we are partnered with Sendle. Founded in 2014 by James Chin Moody, Sean Geoghegan and Craig Davis, Sendle helps small business thrive by making door-to-door parcel delivery simple, reliable and affordable.

Please contact us here with your order number and we’ll get back to you as soon as possible.

Simply contact our team here and provide our team with a description of the fault and your team will give further instruction on how to return your product.

Usually it will take 1-2 working days for the item to be packed and shipped. Depends on the courier, it might take around 3-14 working days for the item to reach you.

STILL HAVE QUESTIONS? CONTACT US

CONTACT US